At Anil Supports Wear, we want you to be satisfied with your purchase. If you receive a product that is damaged, defective, incorrect, or significantly different from what you ordered, please contact us as soon as possible so we can review the issue and provide an appropriate solution.
Returns
Eligible products may be returned according to our return conditions. Products must generally be unused, unworn, and in their original condition and packaging. Proof of purchase or order information may be required to process a return.
Custom Products
Because custom-made sportswear may be produced specifically according to your selected design, colors, sizes, names, numbers, logos, or other personalization requirements, customized products may be subject to different return conditions. Please carefully review your customization details before confirming your order.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or contains an incorrect product, please contact us promptly with your order details and clear photographs of the issue. We will review the request and, where appropriate, arrange a replacement, refund, or another suitable solution.
Refunds
Once an approved return or refund request has been reviewed, eligible refunds will be processed using the applicable payment method. Processing times may vary depending on the payment provider or financial institution.
Non-Returnable Items
Certain customized, personalized, or specially produced products may not be eligible for return unless they are defective, damaged, or incorrectly supplied.
For questions regarding returns or refunds, contact:
Email: [email protected]
Phone: +49 152 17848402